Client Feedback

We have a lot of confidence in Chad to deliver exceptional service to any of our clients we refer to him. We find Chad to be extremely knowledgeable and professional, and he has a real knack for breaking down concepts in a way that makes it easy for clients to understand. Our clients continue to give us great feedback about his expertise and service standards, which tells us they are in the right hands.
— Paul McVean, CPA, CGA, CFP, TEP | Principal | McVean Professional Corp.
Chad is an expert in disability & life insurance planning. He has helped us structure plans that will protect our family properly no matter the curves that life may throw our way. I am confident that Chad has our best interests at heart.
— Robert Henderson | President & CEO | Yconic
Your service, guidance and support in structuring my personal insurance coverage has always been exceptional.  ‎Thank you for consistently delivering a personalized solution to my needs, I truly value your approach.
— Marco Moniz | Commercial Account Manager |BMO

“It's my pleasure to write a testimonial for Larmond Risk Management. 
I have dealt with Chad Larmond quite a bit over the last year both professionally and personally.  He led the introduction of a great LTD program for our Senior Executive Team at work and everyone was very impressed with his knowledge, openness and overall professionalism.  We are also very happy with the end product which he gave us tons of advice and education around before we made our final selection.  He has also helped my husband and I on the personal front to better understand our risk and short term and long term needs and again has delivered an excellent product to us.  I would not hesitate to recommend this firm to both my professional and personal network.  Thank you Chad.”

Kelly Davis | Vice President, Human Resources | Town Shoes Limited

“As an academic orthopaedic surgeon, my schedule is exceptionally busy. In the past I have often worried I hadn't devoted the requisite time and effort to ensure I had optimal disability coverage for my situation.
I consulted Chad and quickly realized my coverage was inadequate. Chad was never pushy nor overbearing in his approach to my needs. He presented my options in a concise, yet comprehensive manner. I felt instantly reassured the he knew ‎how to negotiate the disability insurance marketplace and could optimize the coverage I required.  I now no longer worry about my coverage and am secure in the knowledge that Chad will continue to have my best interests in mind going forward.”

Dr. Daniel Whelan | Orthopaedic Surgeon | St. Michael’s Hospital

Without your knowledge of the industry, combined with your perseverance and professionalism, our family would not have the coverage that we need.
Stephen Burgess | Owner | Stephen Burgess Consulting Services Inc
There’s not a lot to say other than Erica and I think you do a great job.  You are honest and timely – everything that we look for.
— Joseph Blain | District Vice-President | RBC Global Asset Management

“Chad was extremely knowledgeable about market terms and conditions as well as opportunities that existed to enhance coverage for me and my family.  Chad was both organized and efficient, and demonstrated a great degree of patience throughout the process. I feel confident that I have excellent coverage having had the benefit of Chad's advice and expertise.”            

Claire Sturgess | Managing Director | RBC Capital Markets


“Chad and his team have been a pleasure to deal with.  Like most people, I had a patchwork of insurance products and the arrival of my first child prompted me to overhaul and coordinate my coverage.  Chad expertly and patiently guided me through this process, recommended a solid mix of products that balanced protection and cost and repeated the same for my wife.  We now rest easy knowing that our family's insurance needs are being fully met and properly managed.  I wholeheartedly recommend Chad and look forward to working with him for many years yet.”

Ajitpal Dipak | Director of Technology | Transcontinental Media

“I’ve had the pleasure of working with Chad and his team for over a year now.  Chad has always been extremely professional, responsive and so insightful with anything pertaining to insurance and financial services.  While leveraging his experience and insights, I’ve never felt pressured or compelled to go in any direction, other than the one that works for me and my family.  Chad has also gone out of his way to facilitate additional insurance support outside of his core services, as well as introductions to fresh and practical perspectives on investment strategies.  I would not hesitate to refer and engage Chad and his team for any insurance related services.”

Dave Baran | VP Business Development | Workopolis

“Before giving us advice Chad went to great lengths to understand our needs and goals. He took the time to explain all of our options, and in the end his recommendations were clearly in our best interest. He worked hard to earn our trust, which is why we recommend him to friends and family.”

Hugh Scholey |  Managing Director | Byrnes Communication

Chad is an individual who is relentless in his pursuit to exceed his client’s expectations. His experience and creativity make him an individual who I continually aim to partner with and who I turn to when seeking counsel.
— Hubert G. Hutton | Principal | Benefits Associate
Chad is a great person and an outstanding professional. My wife and I are very satisfied with the insurance solution Chad recommended. Chad really took the time to understand our particular needs. Highly recommended!
— Edwin Melendez | Independent SAP BW Business Intelligence Consultant | Sanofi Pasteur

“We were impressed with the thought and attention we were given from you and your staff. We appreciate the personal visits you have made and the attention to detail that you carry through each aspect of what you do. We have full trust in your knowledge and experience with regards to the various insurance policies we need and know that you are looking out for the best interests of our family.”

Dr. Amanda Morellato | Carlingwood Dental | Ottawa
Dr. JohnMorellato | Orthopaedic Surgery Resident | The Ottawa Hospital

“My husband and I were looking for a good quality insurance firm to provide us with the best possible service. We found Larmond Risk Management Insurance and haven't looked back.  Chad has been so informative throughout the whole process and is always quick to respond if we have any questions or concerns. We would recommend him and his service to anyone.  Thanks again for the great job!” 

Meaghan McCuaig | Accounting | Stephen J. Sutherland CA

"The service you and your team have provided to Reena and myself over the past few years has been absolutely fantastic - we feel that you really have our best interests at heart.  You have also given us perspective on potential needs / options many years beyond the horizon on which we were focused, and helped us put a plan in place that provides the security that our family needs. Thank you for everything!"

Derek Patterson | Management & Consulting

"From our initial correspondence we felt very comfortable with you and that carried on to when you met with us in our home.   We were very happy with the options that you presented to regarding our insurance coverage.  You and your office have always been prompt in replying to any of our inquiries and a pleasure to deal with.  I highly recommend your personal service and expertise.  I hope we never have a situation where we have to contact you with troubling news but it's comforting to know that you are only a phone call away." 

Tsarevna Gray | Gray Industries

“After my wife and I had bought our first house, we knew it was time to take a good look at our insurance situation.  We didn’t really know where to start, but luckily Chad was able to navigate us through all our options while giving us advice on what options best fit our situation.  His personalized service was also evident during the application process with the insurance provider that did not go as smoothly as hoped and he personally followed up on our behalf to ensure our applications were processed in due course.  We would both wholeheartedly recommend Chad to anyone trying to make sense of their current financial situation.”

Ben Fash | Vice-President | Birch Hill Equity Partners

"The experience I had is one of comfort because when we speak about any issues we talk like a family, it is one where I feel free and relax to raise any point, make an enquiry and I am sure that you will respond with the best possible option.   It is the right place with the right person to do business."

Niegil Bissember | TD Canada Trust

"Chad has great knowledge of insurance products and offers a variety of solutions and options. He has worked very hard on my file and has provided  the best advice I’ve ever received from an Insurance representative. Aside from his great knowledge I really appreciated the “no pressure” approach  - allowing me the time and space to make decisions but always available to answer any questions I had during this process. I would highly recommend Chad to all of my friends and family." 

Lewis Feinstein | SVP Store Operations | Town Shoes Limited

"I've known Chad Larmond, both professionally and personally, for approximately 10 years. Chad and I have worked together as strategic partners and I have felt very comfortable recommending clients to work with him, and have received excellent feedback on his professionalism and results for our mutual clients. Chad truly cares about his clients and instills a level of trust that establishes a foundation for a long term business relationship."

Don Hiltz | Vice President, Sales & Marketing | SmartChoice Benefits Inc

“I recently worked with Chad to overhaul my personal insurance plans covering life and long-term disability to supplement and in some cases replace the coverage offered by my current employer. I was surprised to learn of the many drawbacks of my company-sponsored plans and am now very pleased with the level of comprehensive coverage I have put in place with Chad’s help.  Working with Chad, I found him to be extremely knowledgeable of the insurance landscape and in touch with real-time developments affecting the coverage options we were reviewing. As an advisor, he clearly laid out all of the various options, relevant details, pros/cons,etc and offered welcome advice where required. If something happened and we needed to access any of our policies, I feel better knowing we’d have Chad in our corner to help navigate the claims process. Plus he’s just a professional, courteous and likeable guy. I highly recommend Chad as an advisor to anyone looking to review their insurance coverage needs.”

Christopher Brown, CFA | Vice President | Capital Markets

“Chad’s empathetic style and professionalism make him a pleasure to work with. I highly recommend him to anyone who wants to insure the financial well being of themselves and their family.”

Chris Binnendyk | President | Allseating